1. How can I check if my booking has been made?
Once you have made your reservation, you will be sent a confirmation e-mail showing your reservation number, the final price and any other information relevant to your rental.
2. Can I change my booking?
Yes, you can make changes to your booking up to 48 hours before your pick-up date.
3. What happens if I want to extend the hire more days?
If you want to extend the duration of your rental in relation to the one planned originally, you should contact our offices.
4. What is the fuel policy?
Returning the rental vehicle with the same amount of fuel with which you received it. If the vehicle is returned with less fuel, you will be charged for the remaining amount. In case the vehicle is returned with more fuel, no refunds are made.
5. Can I pick up the vehicle from the airport?
If you have selected to pick up your rental vehicle from the airport, then a representative of our company will be waiting for you in the arrivals hall to deliver you to your vehicle. Please inform us with your flight number, Flight Company, arrival time and date, with your booking, in order for our company representative to be waiting for you.
6. What is your policy on cancellation of my booking?
If your booking is canceled at least 48 hours before the scheduled pick up time of the vehicle, then all funds will be reimbursed. Otherwise, if your booking is canceled less than 48 hours then, no funds will be reimbursed.