We accept payments via credit/debit cards (Visa, Mastercard), PayPal, and Stripe for the prepayment through our website. The remaining amount can be paid by credit/debit card or cash at our offices.For bookings made via phone or email, payment is processed through a secure payment link that you will receive from our payment provider.

 25% of the total amount is prepaid at the time of booking, while the remaining balance is paid upon vehicle pickup.

 Yes, a security deposit is required regardless of the coverage option you choose. The deposit amount depends on the driver’s age, the vehicle category, and the selected package. For more details, please contact us at [email protected].

To rent a car in Crete with Eurocreta.gr, you’ll need a valid driver’s license, a passport or ID, and a credit or debit card. Non‑EU visitors may also require an International Driving Permit depending on their country of origin.

Yes — Eurocreta accepts all EU and UK driving licenses. Travelers from the USA, Canada, Australia, and other non‑EU countries may need an International Driving Permit. This is standard across most Crete car rental companies.

The minimum age for car hire in Crete with Eurocreta is typically 21 years old, with at least one year of driving experience. Some vehicle categories may require a higher age.

Yes — Eurocreta provides full insurance packages including CDW, FDW, and theft protection. Choosing full coverage ensures a stress‑free experience when you rent a car in Crete, especially if you plan to explore mountain roads or remote beaches.

No. Eurocreta is known for transparent pricing. The price you see includes taxes, insurance options you select, and any extras you request. No hidden charges at pickup or drop‑off.

Absolutely. Eurocreta offers free delivery and pickup at Heraklion Airport (HER), as well as at the port, hotels, and other locations in Heraklion. This makes starting your trip easy and convenient.

Yes — you can pick up your rental car directly from Heraklion Port. When you choose the port as your pickup location during your reservation, a Eurocreta representative will be waiting for you in the arrivals area to welcome you and guide you to your vehicle. Just make sure to provide your arrival date and time when booking so our team can meet you promptly and ensure a smooth handover.

Yes — Eurocreta offers car rental pickup at Chania Airport upon request. Simply select Chania Airport as your pickup location when making your reservation, and our team will arrange everything for you. A company representative will meet you at the arrivals area and guide you directly to your vehicle for a smooth and fast handover.

If you provide your flight number and arrival time during booking, we’ll also monitor your flight to ensure we’re there exactly when you land.

Yes — all Eurocreta vehicles come with unlimited mileage, allowing you to explore the entire island without restrictions.

Eurocreta monitors flight arrivals and adjusts your pickup time automatically. Your rental car will be waiting for you at no extra cost, even if your flight is delayed.

Yes. Eurocreta allows additional drivers to be added during booking or at pickup. All registered drivers are covered under the selected insurance package.

Yes — Eurocreta offers baby seats and booster seats for families traveling with children. Simply request them during your booking.

Eurocreta follows a same-to-same fuel policy: return the car with the same fuel level as at pickup. This is the most convenient and fair approach for travelers.

Eurocreta provides 24/7 roadside assistance anywhere in Crete. If you experience any issue, contact the support team immediately and help will be on the way.

No — Eurocreta vehicles must remain on the island. Ferry transport is not allowed without written permission, which is standard across all Crete car rental companies.

Eurocreta accepts major credit and debit cards. Some rentals may allow cash payments. Depending on the insurance package, a small deposit may be required.

Yes — Eurocreta offers flexible modification and cancellation policies. Contact the team as early as possible to adjust your booking.

Eurocreta offers new, well‑maintained cars, full insurance options, unlimited kilometers, and exceptional customer service. Renting a car gives you the freedom to explore Crete’s beaches, villages, and archaeological sites at your own pace — something public transport cannot match.

Eurocreta offers a wide range of vehicles:

• Compact cars for city driving and narrow village streets

• SUVs for mountain roads and remote beaches

• Family cars and minivans for comfort and space Whatever your travel style, Eurocreta.gr has a vehicle to match.

Parking is generally easy outside major cities. In Heraklion, Chania, and Rethymno, you’ll find both free and paid parking areas. Many hotels also offer private parking for guests.